Student Support

Student support advisers provide round-the-clock support during the week and on weekends. If Student Support cannot answer your question, they can help direct you to the department that can best assist you.

You can email your questions or concerns to or call the Student Support hotline at 1-844-768-5637. Emailed questions will be answered within 48 hours.

Contact Student Support regarding:

  • Course Registration
  • Program and Curriculum questions
  • Academic Resources
  • Time Management Resources
  • 2DS

Program Leadership

Kimberly Rutigliano
Managing Director
MS in Data Science
SMU Continuing and Professional Education Education (CAPE)

Daniel Engels
Director of Curriculum
MS in Data Science
SMU Continuing and Professional Education

Student Accounts/Financial Aid

Financial Aid Office

Charmissa Edmun-Ajakaiye
Senior Financial Aid Adviser
Southern Methodist University

Bursar’s Office

Eartha Walls
Office of the Bursar
Division of Enrollment Services
Southern Methodist University
Office: (214) 768-3417

VA Contact Information

Mitzie Goff: 1-214-768-3509

Veronica Decena: 1-214-768-4348

International Student & Scholar Services
Stephanie Hernandez
Sr. Manager Immigration Advising and Services

IT Contact Information

2DS/Live Session Support

For any questions or technical issues regarding 2DS or your live class sessions, please reach out to the Student Support hotline at 1-844-768-5637 for immediate support.

my.SMU Account Help

For any questions or technical issues, you have regarding my.SMU or your email account, contact SMU IT Help Desk at 214-768-4357 or

SAS OnDemand Help

For any questions you have in regards to issues with SAS OnDemand, please reach out to your faculty member directly.